Debt Recovery Orchestration
When a deferred payment is declined, the back office opens a debt case and orchestrates recovery. The transit vendor decides strategy and timing; Cybersource processes each recovery attempt (tap-initiated auth/sale for debt recovery, or merchant-initiated resubmission — up to 6 within 14 days for Visa).
Open cases
0
Outstanding
$0.00
Recovered
0
Debt cases
After 3 failed attempts the credential is auto-added to the deny list (source DEBT).
| Opened | Credential | Outstanding | Attempts | Status | Actions |
|---|---|---|---|---|---|
| No debt cases. Settle an aggregation “with forced decline” on the Aggregation page to create one. | |||||